Saturday, August 1, 2026
Special Edition: Dr. AI Chatbot? What to Know Before You Ask
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More people are turning to AI chatbots with health questions, and they’re getting quick, confident answers. But how much should you actually trust what AI tells you?
In this episode, we hear from two doctors about whether AI can really help patients become more informed, and when you definitely still need a human doctor.
You’ll hear from both Dr. Matthew Callstrom from Mayo Clinic and Dr. Celine Gounder from CBS News and KFF Health News.
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Guest: Dr. Matthew Callstrom
Matthew R. Callstrom, M.D., Ph.D., is a consultant at Mayo Clinic. He joined the staff in 2000 and holds the academic rank of professor of radiology. Dr. Callstrom is a member of the Mayo Clinic Board of Governors and Board of Trustees.
He also serves as the physician lead for the Artificial Intelligence program and the medical director for the Strategy Department at Mayo Clinic, as well as associate medical director in the Department of Development. As a physician-scientist, Dr. Callstrom is a leading practitioner and
researcher in the use of image-guided intervention to treat cancer.
Dr. Callstrom earned his B.S. and Ph.D. from the University of
Minnesota, Twin Cities. He completed medical school, radiology
residency training and fellowship at Mayo Clinic College of Medicine
and Science. As a physician and researcher, he has participated in
ongoing career and leadership development training.
Guest: Dr. Céline Gounder
Dr. Gounder is a CBS News Medical Correspondent and the Editor-at-Large for Public Health at KFF Health News.Dr. Gounder is a Clinical Associate Professor of Medicine and Infectious Diseases at New York University’s Grossman School of Medicine. She cares for patients on the wards at Bellevue Hospital Center.
She received her BA in Molecular Biology from Princeton University, her Master of Science in Epidemiology from the Johns Hopkins Bloomberg School of Public Health, and her MD from the University of Washington. Dr. Gounder was an intern and resident in Internal Medicine at Harvard’s Massachusetts General Hospital, and a post-doctoral fellow in Infectious Diseases at Johns Hopkins University.
In 2017, People Magazine named her one of 25 Women Changing the World. In 2021, InStyle Magazine named her one of 50 Women Making the World a Better Place. In 2023, she was named one of New York City & State’s Health Care Power 100, a New York State Woman of Distinction, and a National Academy of Medicine Emerging Leader in Health and Medicine.
Read more from Dr. Céline Gounder on Substack
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